THE HIRE

The part restaurants never taught you

Resume gets you the meeting. The hello keeps you in the room.

JC

Jordan Chan · 22 Aug 2026 · 7 min read

When I was transitioning out of restaurants, I felt like an imposter.

I did not think I had the skills yet. I could cook, I had done the sixteen-hour days grinding and building up my discipline as a young chef. But standing at the edge of private cheffing, I was convinced there was some other qualification I was missing.

What I did not understand was that the job is so much more than cooking, and that the extra part is not a qualification at all; clients care about hospitality. How you talk to them, how you handle a situation when it goes wrong. Almost none of that is taught in a restaurant, so of course I did not have it. Neither does anybody else on their first day.

So if you are a restaurant chef reading this and thinking you are not ready, I would ask you to reevaluate. Count what you actually know because it is probably enough to start. The gap is the people part, and the people part is learnable in a way that fifteen years of technique is not.

The first day is not about food

My first day as a private chef was eye opening, and almost none of what surprised me was cooking.

It was the holistic hospitality side of greeting the guest, doing the shopping, managing my own time for prep, managing my own time for cooking, with nobody calling the clock.

In a restaurant, someone else owns the schedule and someone else owns the front door. In a house, you own both, and nobody hands you the keys with an explanation.

I had someone coaching me up side by side, and I am genuinely thankful for it. It took me about two months of doing it daily before I felt like I actually knew what I was doing, and I am certain it would have taken far longer alone. If you can start with a mentor, I would highly recommend it because it has propelled my learning exponentially.

Here is what I would emphasize above everything else: being personable is what decided my hire, more than my cooking history. Clients want to know whether you vibe with their family, whereas your resume gets you the meeting, and the “hello” is what keeps you in the room.

Where to stand

People will tell you a private chef should be invisible. I do not think that is right.

You do not need to be invisible. You need a high enough EQ to understand where you should be, at what time.

If I can hear that a serious conversation is happening between family members, I am not standing next to them. I find something at the other end of the kitchen and I stay there.

But if guests are over, I am not hiding either. I am talking to the guests, making them feel at home, and being hospitable. Disappearing in that moment would be a failure, not discretion.

That is the whole skill. Knowing where you should be and where you should not be, minute to minute.

Discretion is a social skill too, not just a legal one. When a salesperson shows up at the door, I answer it and act like I am the owner of the house, because my job at that moment is to protect my client's identity. Same reflex online: you do not post their faces, you do not post their kids, you ask before any face goes up, and you cover addresses. Every one of those is a small social decision made in their favor.

The tea

If your client drinks tea after lunch, have the water already boiled so they never wait for it.

That is the whole example, and I keep coming back to it because it captures the difference between the two jobs.

Anything your client does not have to think about is something you are quietly carrying for them, and those things accumulate into a feeling that you are indispensable. But restaurants never scheduled you to notice a tea habit. There was a runner for that, or nobody noticed and nobody minded.

In a house, there is no runner. You are the only person in the room who can see it. Which means noticing is now part of your job description.

When the night goes bad

Four extra people show up an hour before dinner.

You can cook for them and that part is fine because you are a chef and you will solve the problem. But dinner is now moving another hour and the grocery number has changed, and the social skill here is saying that out loud. Kindly and immediately, without making it awkward. Extra people come with extra cost.

Silence is how you end up absorbing it, and worse, silence is how you end up blamed for a late dinner that was never your fault.

The worst night I have ever had

I cooked a bag of pasta that contained egg for my client's kids and the kids are allergic to eggs.

It was a random weeknight where I was making food for the kids and I carelessly skimmed over the ingredients list instead of reading it.. Shortly after serving it, they did not feel well.

The clients and I had a conversation about what happened, and I told them the truth, that I had not looked carefully enough at the ingredients. At that moment I thought my job was gone and I fully expected it to be.

But they gave me a second chance, and I am grateful for that in a way that is hard to put into words.

In that conversation I told them how it would never happen again, what I had learned, and exactly what I would do differently going forward. Not excuses but a plan to prevent this from happening again.

What it taught me is bigger than reading labels. Every mess up is yours in this job. There is no team to disappear into. There is no big restaurant name standing behind you to absorb the blame. You take accountability, immediately and completely, because you are the only adult in that kitchen who touched the food.

That is why attention to detail is such an important skill as a private chef. Even the care you take with an ingredients list is the care you are taking with their family.

How you lose the room

I have seen chefs let go for misconduct. Treating the staff and the servers unprofessionally. Partying late and showing up late the next day. A bad attitude that everyone in the house can feel even when nobody names it.

Word of mouth in this industry is fast, and the private world is small.

Nannies, house managers, personal assistants, you are all one operation. If you treat them like they are beneath you, the family hears about it, one way or another, and sometimes even directly. More often it just becomes a feeling in the house that the chef is difficult, and that feeling is very hard to argue with.

So every single time I meet a client, I put on my best self. Walk in with a smile, shake hands, greet everyone in the room, and not only the person paying me. Go above and beyond in a way they can actually notice.

What I would tell you

I want to be careful not to over glamorize this job, because I think that does real damage. My life is better now, genuinely, and by a wide margin. But there are still nights I miss family events. There are still long hours. That is the reality of a service industry, and anybody who tells you private cheffing removes all of it is selling you something.

What it does remove is the part that was breaking us: the pay, the total absence of autonomy, the sense that your passion is being used against you.

Restaurant chefs transitioning into private chef work need to see the whole picture of the industry they are getting themselves into. There is so much more to it than cooking. You need to learn how to communicate, build relationships, create opportunities for yourself, and handle rejection. Practice those skills just as much as you practice your cooking. And most importantly, stay ready so you don't have to get ready, because opportunities will come up and you need to be ready to take them.

JOIN THE COMMUNITY

Create a free account to read the rest of the guides.

This piece is free. The other notes, plus Jordan's full Private Chef Roadmap, open when you join.

  • THE HOUSE

    Cooking for the same family, every day

    I thought I would cook the food I decided to make. Then I was making chicken fingers.

    Sign up to read

  • LANES

    Private chef vs. yacht chef vs. personal chef

    Pick the lane that matches the life you are actually building.

    Sign up to read

  • CLIENTS

    How to build a client list

    Text your aunt. Cook the birthday dinner. Write the name down. Ask the next person.

    Sign up to read

  • AGENCY

    Agency or solo?

    Household agencies take 15 to 30 percent of year one. That is the price of the first house.

    Sign up to read

  • PAY

    Expenses, reimbursement, and pay

    Never eat the grocery cost. Charge for the hours that are not cooking.

    Sign up to read

  • NETWORK

    How to network

    I stopped at a red light in an affluent neighbourhood and asked. A couple of days later I was cooking for them.

    Sign up to read

  • RESUME

    How to build a private chef resume

    I did not have a single day of private chef experience when I got my first private chef job.

    Sign up to read

NEXT

Ready to actually do this

The guides tell you how private cheffing works. The Accelerator is eight weeks of doing the work with coaches and a small cohort.

Command menu

Jump around Brigade

The part restaurants never taught you · Brigade Journal